Donate Instruments

Privacy Policy

Last Updated: 09/19/2019

How we collect and use information

Musical instrument donors and teachers provide information by filling out donation forms or by signing up for an account.


Information we collect about donors (and how it is used)

We require musical instrument donors to provide their first name, last name, email address, and phone number. Donors are not required to submit a mailing address. We also collect information from the donor about the musical instrument being donated. It is optional for donors to provide additional information on the musical instrument's condition, such as the case's condition, serial number of the instrument. We also collect the date and time the donor submitted the musical instrument donation through the site.

We use this information to follow up with and thank musical instrument donors and to answer any questions they may have. We also ask for feedback from donors by sending an anonymous survey. This valuable feedback helps us improve our processes and serve donors more efficiently.


Information we collect about teachers, administrators, and programs (and how it is used)

To create a free account on Instruments in the Cloud, we require teachers and administrators to provide their first and last name, email address, and affiliated school. We also ask for optional information, including social media handles, images of the teacher and classroom, and more. For wish lists, we collect information on each musical instrument type a school music program needs and the priority level associated with that instrument type. In addition, it is optional to provide the number of participants in a music education program.

We use this information to follow up with music educators and to answer any questions they may have. Periodically, teachers and administrators will receive surveys and updates on Instruments in the Cloud’s new features and improvements.


An important note about collecting and sharing information about children

InstrumentsintheCloud.org does not collect information about children. We are not able to, nor would we, share with donors any information about the student using a donated musical instrument a school has received through InstrumentsintheCloud.org.


Use of aggregated and anonymous data

In the future, we may use aggregated and anonymous data to better understand trends in music education so that we can continue our work to make music education more accessible to all students. Additionally, we will partner with MTD Research to keep an eye on trends in school music program size. As we’ve said above, it is optional to provide this data and teachers and administrators have the choice to not share the size of their school music programs.


How we share information

We do not sell, trade, or share your personal information to or with others without your consent. Of course, if we are compelled by law to share information, we will do so. When a donor gives a musical instrument to a school, we share the donor’s name, phone number, and email address with the teacher and administrator so that a school staff person is able to follow up and acknowledge the gift. As previously mentioned, we do share information about school music program size with MTD Research so that we can keep an eye on trends in school music program size.


How we protect your information

Your privacy is important to us, and we make every effort to safeguard the information you’ve shared. However, no system is fool-proof and we’re unable to ensure the absolute security of all information collected on this website. Vega Productions employees, interns, and volunteers, along with employees at our web development partner, Datastream Connexion, may only access the information you’ve provided for legitimate business reasons.


How we let you know about changes to this policy

Vega Productions will update this policy from time to time. When we do that, we’ll update the ‘last updated’ date at the beginning of this policy. For larger changes, we will post a notification on Instruments in the Cloud or we will email all account holders with this information. After we update our policy, your continued use of InstrumentsintheCloud.org indicates your consent to these changes.


Questions about our privacy policy

We welcome your questions, comments, and ideas. Please email contact@vegaproductions.org or call 612-810-9070.